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T-Star logo T-STAR
FAQ

Frequently Asked Questions

Everything you need to know about sourcing from T-Star — MOQ, shipping, OEM, and more.

B2B commercial terms Compliance Lead time Shipping OEM/ODM Compatibility

B2B commercial terms

What is the minimum order quantity (MOQ)? +

Wholesale orders from 2 pcs (stock SKUs). Custom-logo OEM from 50 pcs. Mixed-SKU orders welcome.

Do you provide samples before bulk order? +

Yes. Stock samples ship within 3–5 business days. Custom-logo samples take about 14 days (silk-screen setup fee about US$30, plus about US$30 shipping to the US).

What payment methods do you accept? +

T/T, PayPal, L/C for large orders. 30% deposit + 70% before shipment standard.

What is the MOQ for wireless car charger mounts? +

From 2 pcs wholesale, 50 pcs custom-logo. Mixed-SKU orders to reach target quantity OK.

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Compliance

What certifications do your products have? +

CE (EU), FCC (US), RoHS, Qi2 on Qi2-certified SKUs. Full test reports available.

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Do you offer CE/FCC certified wireless car charger mounts? +

Yes — full CE + FCC + RoHS on all mounts. Test reports + certificates included with bulk orders.

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BK55 BK61 SD01

Lead time

How long does production take? +

In stock: about 3 days. Custom logo: about 30 days. ODM: 30–60 days.

Shipping

What shipping options are available? +

DHL/FedEx/UPS air; sea freight for volume. FOB, CIF, DDP. Amazon FBA direct.

OEM/ODM

Can I customize the product with my own branding? +

Yes — full OEM/ODM. Custom logo / packaging from 50 pcs. Full design ODM from larger MOQ.

What is your OEM customization lead time for wireless car charger mounts? +

Custom logo / packaging on existing models: about 30 days after sample approval. Full ODM (new design): 30–60 days.

Compatibility

Are your wireless chargers compatible with all phones? +

Qi2 SKUs cover iPhone 8+/Samsung Galaxy S6+/all Qi Android phones. Full compatibility list per SKU.

Still have questions?

Our team responds within 24 hours.

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